myDigitalOffice is a technology company that’s disrupting the hospitality industry with their #1 rated hotel accounting and finance software. Their modern information management software, allows customers to visualize their data and create action from it. To continue their innovation, they needed to go all in on the Cloud and migrate their entire infrastructure to their new 2.0 platform, built on AWS.

The Challenge

myDigitalOffice was facing two major issues that needed to be resolved immediately. The first issue was that they were overspending by being extremely over provisioned. The second issue was that they were on a strict timeline to migrate their on-premises servers out of the IBM datacenter before it closed permanently. With deadlines looming, they knew they needed to find a way to migrate quickly and reduce their spend. They already had part of their infrastructure in AWS but did not feel they had the resources to successfully migrate and support any additional workloads in the Cloud. That’s when they turned to Innovative.

The Solution

myDigitalOffice’s software enables their customers to organize information in meaningful and actionable snapshots with instant reporting across properties and systems. We stepped in and quickly understood myDigitalOffice’s situation and built a plan that will meet all their immediate needs and set them up for future growth. The first step of this engagement was to analyze and document their current on-premises infrastructure within IBM. The deliverable was a Migration Readiness Assessment (MRA) for their remaining workloads. With the MRA complete, we utilized CloudEndure to migrate everything to their existing account on AWS. This AWS offering provided a low cost, scalable, and highly reliable infrastructure platform that helped manage variable costs and replace high upfront infrastructure investments. It allowed us to create a copy of their existing servers without the need to rebuild these instances within AWS.

Due to the hospitality industry being decimated by COVID-19, myDigitalOffice was hesitant to come up with the upfront costs typically associated with migrations. We were able to identify an AWS funding program that drastically reduce their investment, allowing them to stay under their operating budget.

The Result

Utilizing CloudEndure, we were able to complete the migration project within the deadline set by their IBM Datacenter. With myDigitalOffice now being a cloud-first company, they can easily right size their entire infrastructure to the correct specifications without the need to over provision for the future, saving them thousands of dollars a year. It also allows them to achieve increased reliability and scalability without the large upfront cost.

For a business that serves the health care market, like QIRT, scale, reliability, and compliance all matter.

The Challenge

QIRT’s homegrown business application system had worked well for years. But by 2012, it could no longer meet all the needs of their fast-expanding enterprise. As the company grew and the industry they served was evolving, they began to struggle to expand in the directions they needed for customers.

• Performance and reliability issues cropped
• Compliance requirements were increasing
• User volume was exploding year over year
• Can’t keep up with changing business needs

The Solution

Innovative Solutions reviewed QIRT’s existing system to determine the right direction to migrate toward as they evolved into a full-fledged Quality Cycle Management organization. The IS team came back with a bold recommendation: for QIRT to start from scratch, rewriting every piece of their application. It would be the most ambitious development project QIRT had ever considered, and one that would add scalability, flexibility, and competitive advantages to their core offering. Innovative went on to create a custom SaaS, QIRT Advantage, built on AWS so that it could serve many different types of users. AWS hosting means every end user can communicate securely across the system in an environment that meets rigorous requirements such as PHI, HIPPA compliance and the SOC2 certification. QIRT Advantage is easy for professionals in these varied fields to adapt to. Cloud-based, mobile access across devices also gives QIRT the freedom to hire the best talent, no matter where they live. And AWS services bring it all together

StatSocial decreased their spend and increased their innovation with Amazon EC2

The Challenge

StatSocial’s systems were hosted in a managed datacenter, with significant cost associated with running their infrastructure. Additionally, StatSocial utilized horizontally scaling databases, Cassandra and Clustrix, which require multiple servers with high performance. Expansion of these databases required a ticket to the managed datacenter, and visibility into overall server metrics was not directly available to StatSocial.

The Solution

StatSocial migrated their entire infrastructure from their managed datacenter environment to Amazon Web Services (AWS). The company runs their custom built data analytics workloads on EC2, and for extremely performant databases are utilizing EC2 instances with attached NVME volumes for maximum IOPS at a low cost. StatSocial also has direct alarms and dashboards to monitor server performance and be alerted when there are issues within the system.

How Monroe Wheelchair used AWS to protect their business from outages and direct resources more efficiently.

For Monroe Wheelchair, 2017 turned out to be a pivotal year for their IT infrastructure. When the year began, they were facing end-of-life hardware, gaps in their systems from backup to security, a mountain of office paperwork, and vulnerabilities they hadn’t yet imagined. By the end of the year, they had an AWS-based solution that included Amazon WorkSpaces and the Amazon Elastic Compute Cloud (EC2) that helped them protect their business from outages, lost productivity from unexpected downtime, costly over-provisioned infrastructure, and service disruptions that cut into their revenue.

The Challenge

A business specializing in creating better lives for people with disabilities, Monroe Wheelchair of Rochester, N.Y., provides complex rehab and mobility solutions across New York State. Much of the company’s business centers on rehabilitation, so their team is frequently on the road providing critical maintenance for wheelchairs and other equipment people rely on. By the end of 2016, the company realized they’d outgrown the capabilities of their longtime IT service provider. They found they needed more bandwidth and strategic thinking for IT and turned to Innovative Solutions in early 2017.

Soon after the relationship with Innovative began, the issue of Business Continuity became an urgent consideration when a Monroe Wheelchair main office lost power during windstorm, knocking them offline for days. All of their servers were in their Rochester headquarters and they couldn’t use their computers or phones, so their other locations couldn’t operate either. The cost was steep: severe service disruptions, employee downtime, and lost revenue.

It became clear that Monroe Wheelchair’s on-premises infrastructure was end-of-life and no longer supported. It could not meet the recovery time objective (RTO) and recovery point objective (RPO) expectations of Monroe Wheelchair. They needed a way for users across the organization to have reliable access to their IT infrastructure and sensitive PHI data, even in the case of a site failure. So, while we were preparing to recommend a solution to replace the customer’s hardware as it neared its end of life and losing its warranty, our team also made Business Continuity a priority to help the company mitigate the risk of power loss.

The Solution

After looking over the options and the multi-year cost-of-ownership models the Innovative team put together, Monroe Wheelchair quickly knew the direction that was right for them, and that solution was built on Amazon Web Services (AWS), a cloud-based service that would enable a fully managed, secure Desktop-as-a-Service solution. With AWS, the company would have a virtual, cloud-based environment so their users could access documents, applications, and resources—anywhere, anytime. Two key components from AWS came into play:

Amazon WorkSpaces
This Desktop-as-a-Service program lets users connect to their employer’s entire IT infrastructure from any computer with a browser, because the hardware, storage, and memory are all hosted in the cloud. It offers users the secure mobility of working from anywhere, decreased need for troubleshooting, and rapid deployment.

Amazon Elastic Compute Cloud (EC2)
This AWS cloud-native server enables Monroe Wheelchair to scale up or scale in the most cost-effective way. For instance, if they don’t need server capacity and storage in one area, they can reduce their usage, while scaling up to use software they’re implementing in another area. They’re never over-provisioned, which means they’re never have to pay for services they don’t use.

Since Monroe Wheelchair migrated their entire infrastructure to Amazon Web Services (AWS), the company runs its major line of business applications in EC2 and the users’ desktops in Amazon WorkSpaces. Users are able to work remotely without a dependency on any of their offices or weather. Their environment is backed up automatically. By using AWS, Monroe Wheelchair is able to redeploy the infrastructure to another region in the case of a major failure.

Canandaigua Medical Group migrates entire infrastructure to AWS using Server Migration Service (SMS).

The Challenge

Canandaigua Medical Group was acquired by Thompson Health. With this acquisition came a new building slated to open in early 2019, and their servers were approaching the end of their life. Since the acquisition, the technology systems were being merged, but there was a need to keep the legacy workloads around for a little bit longer. Canandaigua Medical Group and Thompson Health wanted to avoid buying equipment that would not be used for its full lifecycle.

The Solution

Canandaigua Medical Group migrated their entire infrastructure to Amazon Web Services (AWS). The company now runs their legacy systems in EC2 and the users’ desktops in Amazon WorkSpaces. The servers were migrated before their deadline using Server Migration Service. By using AWS, Canandaigua Medical Group is able to pay just for what they use and can scale up or down, depending on business needs

Van Hook Services migrates aging infrastructure to Amazon Web Services using Server Migration Service (SMS).

The Challenge

Van Hook Service had aging infrastructure that was due for replacement. Since their last refresh, many of their systems, including Genesis were being accessed by their growing remote workforce. Van Hook relies on several applications for their remote technicians to access and can’t rely on their on-premise servers or internet connection. Van Hook wanted a solution that is more reliable and can scale to their ever-changing business needs.

The Solution

Van Hook migrated their entire infrastructure to Amazon Web Services (AWS), as their servers’ warranties were expiring. The servers were migrated using Server Migration Service. The company now runs their developed application, Genesis, on EC2, and some of the users’ desktops in Amazon WorkSpaces. During the migration, they were also able to implement a second environment for staging development changes to Genesis. AWS allows them to continue to iterate on their application and start developing with cloud native technologies. By using AWS, Van Hook is able to pay just for what they use and can scale up or down, depending on business needs.

Campus CMG reduces downtime and increases productivity with Amazon Workspaces and AWS

The Challenge

Campus CMG systems were hosted in a managed datacenter, which they were quickly outgrowing. They were using Remote Desktop Services for all their users, and found that the shared environment would experience problems when one user was consuming most of the resources. Campus CMG would have to reach out to their IT vendor to reboot their environment before they could get to work. They needed a solution that would allow them to access their desktops with a consistent experience, and not have the performance impact when users are busy.

The Solution

Campus CMG migrated their entire infrastructure from their collocation environment to Amazon Web Services (AWS). The company now runs their major line of business applications in EC2, and their users’ desktops in Amazon Workspaces. The users are able to work remotely by using the WorkSpaces client or an HTML5 web browser. They no longer have to reboot a server and disrupt all the users if a single person is having a problem.