How to Leverage Managed Cloud Services to Future-Proof Your Business

As the leader of a small to medium-sized business (SMBs), future-proofing your company is non-negotiable for remaining competitive through inevitable economic fluctuations and technological advancements.

It starts with assessing the health of your IT infrastructure. Think of this Infrastructure as the vehicle driving your business — it supports your operations, enabling you to enhance efficiency and grow. But if you’re not changing the oil by effectively leveraging cloud technology and managing your systems, that engine will blow, and you’ll be left watching your competition pass you by.

No one wants to get left behind, but you can only wear so many hats as a leader. The good news is you don’t need to future-proof your business alone. We understand that in-house resources are limited, and the cloud expertise you need may be in short supply. Whether you’re already utilizing cloud technology or want to migrate your business to the cloud, a managed service provider (MSP) can help you seamlessly bridge the gap and get back on the road.

 

Cloud Computing vs. Cloud Managed Services

Cloud computing has become a mainstream option for businesses due to its convenience and ability to support rapidly evolving tools like Generative AI (GenAI), requiring highly scalable computing capabilities. Cloud providers, like Amazon Web Services (AWS), provide IT resources on demand via the Internet, eliminating the need for businesses to own and maintain physical data centers and servers.

While it’s a far more sustainable and flexible option than owning a physical data center, cloud technology does come with its complexities. As the use of cloud technology increases, so does the demand for managed cloud services, especially for SMB leaders seeking ways to utilize cloud technology to scale their businesses cost-effectively.

This demand is projected to increase as more businesses utilize the power of the cloud. By 2026, it’s predicted that 75% of organizations will have undergone digital transformations, using the cloud as their foundational platform. According to TechAisle’s 2024 Top Ten SMB and Midmarket Predictions, more SMBs than ever will be “mastering the cloud with managed services,” and IT managers will build strategies that fully integrate these ongoing partnerships.

By 2026, it’s predicted that 75% of organizations will have undergone digital transformations, using the cloud as their foundational platform.

 

Why Partner with a Cloud Managed Services Provider?

With managed cloud services, you get the power of the cloud and a team of experts to manage your cloud-based systems. In other words, all the benefits and none of the headaches. These experts — cloud managed service providers (MSPs) — do the heavy lifting and provide the data management, maintenance, and security measures needed so you can wear one less hat and turn your attention back to other strategic initiatives within your business.  If you haven’t yet made the leap to the cloud, now is the time. Luckily, you don’t need to navigate the migration on your own. MSPs can help with that process, too.

 

Solving Your IT Challenges with Managed Cloud Services

Are you using cloud technology but struggling with high costs, worried about security issues, or lacking the in-house expertise to feel confident you’re leveraging all the benefits the cloud offers? You’re far from alone if the answer is yes to any or all of the above.  Below, we’ve broken down the most common challenges SMBs like yours face and how you can utilize managed cloud services to empower your business with solutions that will position it for success — both now and in the future.

Scaling IT Infrastructure to Meet Growing Business Needs

Scaling IT Infrastructure to Meet Growing Business Needs

With cloud technology, you aren’t tied to a specific infrastructure or on the line for costly physical hardware when you need to scale. Instead, you can scale only as required with pay-as-you-go models designed to meet your business needs as they evolve and prevent you from over-investing in resources you may not need yet so you can scale sustainably.

Managed cloud services keep your business nimble, as new services and applications can quickly be deployed. This allows you to go to market with new offerings for your customers and maintain a competitive advantage.

Ensuring Continuous Operations and Minimized Downtime

Ensuring Continuous Operations and Minimized Downtime

When you invest in managed cloud services, you gain access to experts who can not only fix problems quickly but also prevent issues from happening in the first place to minimize downtime. At Innovative, we have a dedicated team of AWS-certified cloud engineers who provide technical support and guidance on demand.

Disaster recovery and data backup solutions are also included with managed cloud services. In the event of hardware failure, a cyberattack, or a natural disaster, you’ll have peace of mind that your data is safe and that you’ll be able to resume your business operations with minimal disruption.

Maintaining High Security Standards

Maintaining High Security Standards

Speaking of cyberattacks, managed cloud services provide continuous monitoring and extensive security solutions, including encryption and firewalls, to keep your data secure. If an issue does arise, you’ll have access to expert technical support to resolve it quickly. An ideal MSP will offer 24/7 Service Level Agreements (SLAs), so you can rest assured you’ll get timely data monitoring and support.

When cloud computing first started rising in popularity, skeptics voiced concerns over how secure it really was. However, it has become abundantly clear over time that the concern shouldn’t be about the cloud itself, but whether businesses are using the cloud securely. According to Gartner, through 2025, 99% of cloud security failures will happen as a result of business misuse — not the technology.

This is why implementing a cloud strategy that incorporates putting risk management practices in place for your business is crucial. However, many businesses lack the in-house expertise or resources to implement this strategy effectively. The good news? MSPs can also provide cloud consulting services to help you develop a cloud strategy that meets your business’s unique needs.

According to Gartner, through 2025, 99% of cloud security failures will happen as a result of business misuse — NOT the technology.

Managing IT Costs Efficiently

Managing IT Costs Efficiently

Flexibility and adaptability are vital to maintaining sustainable business growth. Not having a handle on your IT costs makes it far more challenging to pivot operationally.  By utilizing the cloud, you’re already saving exponentially by not owning and maintaining physical servers. The savings continue with cloud MSPs taking on the responsibility of maintenance and system upgrades, so you don’t need to invest in additional IT staff or pay for expensive hardware upgrades.

An experienced managed cloud services provider will include advanced tools for automation and management to help you streamline business operations and lower the costs associated with time-consuming IT tasks. As noted above, managed cloud services also provide extensive disaster recovery and backup solutions, which reduces the chances of IT failures and system downtime — both of which are incredibly costly in terms of lost productivity and the resulting decrease in revenue.

Keeping Up with Technological Advancements

Keeping Up with Technological Advancements

Managed cloud services provide SMBs with access to the latest technology, including AI and advanced performance monitoring, to analyze trends and increase efficiency. The result is a cost-effective option for having an up-to-date IT infrastructure that provides a foundation for continued innovation and growth and gives your business a competitive advantage.

At Innovative, our managed cloud services provide our customers with AI-driven cloud management with integrated GenAI chat functionality to streamline support and management processes as you scale your business. We also utilize IBM Instana to provide in-depth cloud performance monitoring to ensure our customers are leveraging the full potential of the cloud.

Set Your Business Up for Long-Term Success in the Cloud

Managed cloud services play a critical role in ensuring that your business will not only survive but thrive as technology evolves at a break-neck pace and the economy continues to fluctuate. By partnering with a cloud managed service provider, you gain access to expertise that enables you to adapt quickly to changes and leverage the cloud in a way that makes the most sense for your business. It’s a partnership that allows you to remove the complexities of IT management from your plate of duties and focus on core strategies and innovation so your business will be prepared to handle whatever the future holds.

As an AWS Premier Tier Services Partner with over 30 years of technology experience, Innovative Solutions has mastered the science of meeting people where they are with the tech-driven solutions they need. Our AWS Small and Medium Business Services Competency and extensive cloud expertise position us to help businesses like yours successfully migrate and manage their IT infrastructure in the cloud. Take the next step to leveraging the cloud for your business, and learn more about our Managed Cloud Services.

About Innovative Managed Cloud Services

Want to learn more? Contact us today.


How Generative AI Positions Your SMB for Sustainable Growth

Generative AI (GenAI) is a powerful tool for small to medium-sized businesses (SMBs) and startups.

It has the power to provide businesses with increased revenue, cost reduction, cycle time improvement via automation, and better-quality products and services to create a competitive advantage. However, as a leader with your business’s success on the line, it’s understandable if you’re wondering where to start with this new technology and how to harness its power to grow your business.

Whether you’re an AI enthusiast seeking to better understand the positive impact of implementing GenAI on your business or a skeptic still trying to decide whether it’s a worthwhile investment, let us ease your mind. We’ll explore the benefits of this technology and uncover how real-world businesses like yours have already adopted it and found success.

 

Why Now Is the Time for Your Business to Implement GenAI

As the saying goes, there’s no time like the present — and that couldn’t be more true when it comes to adopting GenAI. Since ChatGPT came onto the scene in 2022, AI has grabbed attention on a global scale, and it hasn’t given up the spotlight since.

According to an October 2023 poll of over 1,400 executives conducted by Gartner, Inc., 45% confirmed that they are testing out GenAI solutions, and 10% had already put GenAI into production. These results marked a rapid increase from an earlier poll conducted in March of 2023, when only 15% reported testing GenAI in their businesses. An increase in positive sentiment accompanies the increased implementation of GenAI: 78% of those respondents believe that the benefits of investing in GenAI outweigh the risks.

The economic impact of GenAI isn’t slowing down anytime soon, either. In its 2023 report, McKinsey projected 6.1 to 7.9 trillion dollars being added annually to the global economy. In addition, one-third of the organizations they polled reported already using GenAI in at least one business function with plans to expand further. The overarching message? Get on board or risk being left behind by your competition.

 

How Does Generative AI Benefit SMBs and Startups?

Before you invest in GenAI, you may wonder, “How can I utilize GenAI to have the most significant impact on my business?” The short answer is, “however you need or want to.” As AI technology evolves, so do its capabilities and its flexibility. But we realize that’s an overarching statement to make. Let’s get more specific.

Optimize Your Business’s Productivity and Efficiency

Optimize Your Business’s Productivity and Efficiency

Automate repetitive and time-consuming tasks, reducing errors and increasing efficiency. Another bonus? By relieving your employees of these often mind-numbing tasks, you’re allowing them to focus on more rewarding and creative work, boosting both morale and productivity.

Decrease Costs and Increase Profitability

Decrease Costs and Increase Profitability

Increasing efficiency by automating routine tasks and processes reduces both labor costs and operating costs. A reduction in costs allows you to reallocate your resources into more strategic investments, leading to increased profitability.

Make Critical Business Decisions Based on Data-Backed Insights

Make Critical Business Decisions Based on Data-Backed Insights

Optimize resource allocation by using GenAI’s ability to analyze large amounts of data quickly. More accurately identify trends and opportunities to invest in and forecast demand for your products and services. Gain a competitive advantage in your market by using the insights you gain to uncover opportunities for innovation and improvement that set you apart from your competition.

Gain Customer Trust and Boost Brand Loyalty

Gain Customer Trust and Boost Brand Loyalty

Create personalized customer interactions through tailored recommendations based on historical data. Provide more comprehensive customer support with GenAI-powered chatbots that eliminate wait times and quickly give your customers the information they’re looking for —increasing customer satisfaction and loyalty.

Provide Your Business With Flexible Solutions

Provide Your Business With Flexible Solutions

For SMBs and start-ups that typically have more limited in-house resources, the complexity of GenAI technology and the rate at which it’s evolving may feel overwhelming. However, its evolution has brought more intuitive ways to integrate it into your business operations. Adopting GenAI has become easier than ever thanks to fully managed, cloud-based GenAI services, like those offered through Amazon Web Services (AWS). This includes our Innovative Tailwinds offering, an AI acceleration solution that runs on Amazon Bedrock and integrates watsonx, IBM’s AI and data platform, and large learning language models (LLMs) Anthropic and Cohere.

Successful, Real-World Use Cases of GenAI in Action

At Innovative Solutions, we’ve helped numerous organizations seamlessly integrate GenAI into their workflows using Innovative Tailwinds to create customized solutions. GenAI’s industry applications are virtually limitless: Our customers span multiple industries, including health tech, fintech, manufacturing, SaaS, and more.

Preverity
Preverity is an established leader in malpractice risk analytics. The organization wanted to improve its risk management and patient safety products further to provide unparalleled risk insights to its hospital and insurance partners. Implementing GenAI has allowed Preverity to take its risk measurement and development process to the next level, increasing speed, providing deeper insights, and driving more client efficiency.

By deploying Tailwinds, Preverity has achieved:

  • 90% faster risk measurement development via automation
  • Projected $100k in annual savings

Avannis
Avannis is committed to enhancing the banking experience via customer engagement surveys. The company manually reviewed over 20,000 surveys each month, and needed a way to automate the process that would help it scale more efficiently. Innovative worked with Avannis to leverage a GenAI solution for automation, built on Innovative Tailwinds and Amazon Bedrock. This solution enabled a faster and more accurate survey analysis.

Thanks to this solution, Avannis has:

  • Projected an annual savings of $54,000 through reduced manual labor
  • Experienced improved staff morale with employees able to turn their attention to more engaging and valuable tasks
  • Increased scalability now that it can scale its operations without increasing staff and costs

Macstadium
MacStadium, partnered with Innovative to streamline the implementation of their Orka platform and enhance customer satisfaction. The resulting solution, powered by IBM watsonx assistant and Amazon Bedrock, was dubbed “Mac.” Mac is a highly sophisticated AI assistant platform specialized in Orka that integrates with MacStadium’s existing system and knowledge base to facilitate improved customer service.

The implementation of Mac has resulted in:

  • A 30% increase in staff efficiency with its enablement of quicker and more effective customer interactions
  • A 25% reduction in customer support queries with more first-contact resolutions
  • Enhanced service implementation speed, contributing to increased customer loyalty and overall business growth

AI Is Now Table Stakes — Don’t Risk Getting Left Behind

Generative AI is no longer just a technological innovation — it has now become a strategic necessity for SMBs and startups aiming to achieve sustainable growth. Businesses that are implementing AI solutions are gaining a distinct advantage over those that aren’t. The real-world evidence paints a clear picture: from boosting productivity and efficiency to enhancing customer service and enabling cost-effective scalability, GenAI offers a multitude of benefits that business leaders can’t ignore.

As an AWS Premier Tier Services Partner with over 30 years of technology experience, and a launch partner for the AWS Generative AI Competency, Innovative Solutions has mastered the science of meeting people where they are with the tech-driven solutions they need. Take the next step on your GenAI journey, and learn more about our GenAI offerings.

About Innovative Tailwinds

Want to learn more? Contact us today.


Innovative Solutions Achieves the New AWS Generative AI Competency

 
ROCHESTER, N.Y. (March 6, 2024) – Innovative Solutions, an Amazon Web Services (AWS) Premier Tier Services Partner, announced that it has achieved the AWS Generative AI (GenAI) Competency. This specialization recognizes Innovative as an AWS Partner that helps customers and the AWS Partner Network (APN) drive the advancement of services, tools, and infrastructure pivotal for implementing generative AI technologies.

Acquiring the AWS Generative AI Competency differentiates Innovative Solutions as an AWS Partner that has achieved technical proficiency and proven customer success, as demonstrated by their 10+ case studies. Innovative Solutions possesses the experience and expertise demonstrated through successful projects addressing customer challenges using generative AI solutions, predominantly in the healthcare and financial services industries. These solutions enable digital transformation strategies for augmenting the customer experience, delivering hyper-personalized and engaging content, streamlining workflows, and delivering actionable results powered by generative AI technology from AWS.

Travis Rehl, SVP of Product and Services at Innovative Solutions, says, “We are so excited to achieve the AWS Generative AI Competency as proof of our excellence in the generative AI space. It’s a testament to the maturity and agility of our organization and how it has strategically aligned with industry and market demand.”

The AWS Competency Program aims to assist customers in connecting with AWS Partners who possess extensive knowledge and technical expertise in using AWS technologies and best practices to adopt generative AI. These AWS Partners facilitate the seamless integration and deployment of AWS-based solutions to meet the unique needs of all customers, from startups to global enterprises.

AWS’s recognition of Innovative’s expertise has resulted in new ways to address customer challenges. This includes a customer growth initiative with IBM to provide service offerings that combine software from IBM with cloud infrastructure from AWS.

Tailwinds, Innovative Solutions’ packaged offering launched on AWS Marketplace, is just one example. Tailwinds is built on the IBM watsonx AI and Data platform, powered by Amazon Bedrock, using the large language models (LLMs) – Anthropic and Cohere. It enables small businesses and startups to rapidly and cost-efficiently adopt generative AI technologies, allowing them to be technology leaders in their space by saving money through staff efficiency gains while providing new products and services to their end customers.

“We can offer a packaged solution to our customers on AWS Marketplace and already have dozens of production customers and systems in place. Achieving the AWS Generative AI Competency makes it clear that our customers can trust Innovative as a vetted and experienced AWS Partner for generative AI — and move quickly with us to find a solution,” says Justin Copie, CEO of Innovative Solutions.

Innovative Tailwinds

About Innovative Solutions

Innovative believes that every company will become a technology company, and we’re here to help. Recognized as an AWS Premier Tier Services Partner. With an army of cloud experts and the Innovative Cloud Runbook utilizing leading cloud technologies, Innovative gives businesses of every size the confidence to grow in the cloud with generative AI, application modernization, cloud migrations, AWS cloud hosting and resale, managed cloud services, cloud cost optimization, cloud security monitoring, and IT consulting.

Want to learn more? Contact us today.


Learn more about Tailwinds

Tailwinds Assessment

Tailwinds Assessment helps organizations develop a comprehensive strategy to successfully adopt and implement Generative AI technologies.

Learn More

Tailwinds OnRamp

Create a best-practice Generative AI solution with all the tools you need and quickly integrate it into your business

Learn More

How companies are using Innovative Tailwinds to enable their businesses with Generative AI Technologies

Many SMBs and Startups are partnering with Innovative Solutions to leverage their expertise in generative AI.  Innovative Tailwinds enables businesses to develop applications using techniques like large language models, computer vision, and predictive analytics to automate processes and create new value for customers.

Innovative Tailwinds

Managed GenAI is here and Innovative is leading the pack with Tailwinds ChitChat and MDS

We are excited and immensely proud to unveil Managed Service for Generative AI –  MDS (Managed Data Services). MDS is our commitment to innovation and excellence in the realm of AI-driven data management. At Innovative Solutions, we recognize the transformative power of AI and the critical need for streamlined data services.

MDS is engineered to transform small to medium-sized businesses and startups, giving them a formidable tool to propel their growth and solidify their competitive edge in the market.

Empowers SMBs and Startups on Their GenAI/Data Journey

Envision your business, confidently launching sophisticated AI applications, diving deep into BI reporting, and fine-tuning ML models. MDS equips you with the assurance that your data infrastructure is not just robust but also scalable, evolving effortlessly with your burgeoning ambitions.

Crafting Your Data Narrative

Businesses have unique requirements, and MDS is structured to meet an organization where they are in their life cycle. Our tiered approach—Good, Better, Best—is designed to mirror the unique chapters of your business’s growth story.

Whether you’re establishing the foundation with our essential services or scaling new heights with advanced capabilities and committed support, MDS is crafted to align with your expansion, smoothing out the traditional bumps of scaling data pipeline teams and tools.

MDS navigates the complex web of data integrations with finesse, enabling you to focus on steering your business’s core operations. More than just a managerial tool, MDS is an engine for innovation, powering strategic decision-making with actionable data insights. This strategic approach doesn’t just sustain your business but launches it into new territories of innovation and value creation.

IBM + AWS, best in breed, and nothing less

MDS brings together the capabilities of IBM and AWS, providing SMBs and startups with a solution that stands out in the market for its reliability and scalability.

IBM’s time-tested expertise in complex data analytics merges with the dynamic, expansive cloud infrastructure from AWS to deliver a service that’s fast, flexible, and future-proof. This integration means that MDS users gain instant access to the best of both worlds: robust analytics and machine learning tools from IBM, and the vast computing resources of AWS.

It’s a combo that accelerates the path from data to actionable insights, ensuring our customers can react swiftly to market changes and business opportunities.

Our commitment materialized: Tailwinds ChitChat Managed Services AI Assistant

Tailwinds ChitChat

ChitChat is a free service to all Innovative Managed Services customers, including MDS.

ChitChat has a number of key features tuned for our Managed Services customers….

  • Access to a number of documentation sources such AWS Docs, HIPAA and PCI requirements.
  • ChitChat has the ability to create architecture diagrams, step by step workflow diagrams
  • Access to tools like Email so you can say “write me a step by step workflow and email it to Joe”.
  • Integrates with Innovative NOC and SOC teams so you can directly open tickets summarizing your conversation or need for assistance.

Over time, we plan to build out multiple integrations with other Innovative Managed Services technologies such as monitoring systems, CI/CD pipelines and more. Creating connective tissue for our customers in one package.

 

A Trusted Ally in Your Digital Voyage

As an organization evolves their of AI and BI objectives, Innovative MDS becomes an integral part of your team.

Innovative views this new offering as a partnership that empowers SMBs and startups to harness the full potential of Generative AI without the overhead of managing complex data infrastructures.

It’s a commitment to enabling growth, fostering innovation, and ensuring that our clients are not just keeping pace with the advances in AI and data analytics, but are setting the pace themselves. Join us as we embark on this exciting journey, redefining the possibilities for businesses in the AI era.

 

Learn more about our Generative AI service, Tailwinds

Tailwinds Powered by Anthropic

Fusing state-of-the-art AI technology and innovative machine learning, Tailwinds transforms your data into actionable insights, accelerating your digital transformation journey.  Learn more

Innovative Solutions Launches Tailwinds on AWS

New offering allows businesses to build AI applications with AWS and Anthropic’s Claude

ROCHESTER, N.Y. (July 26, 2023) – Innovative Solutions, a leading provider of cloud services for growing businesses, announced today that it has launched its Tailwinds product on the Amazon Web Services, Inc. (AWS) marketplace. Built by Innovative and based upon technologies from both AWS and Anthropic, Tailwinds allows business leaders and software engineers to use generative AI technology within their applications without the complexity, high cost, and time associated with traditional software development. This new tool enables small to midsize businesses to seamlessly adopt AI technologies in their applications.

“We’re proud to introduce Tailwinds to the market,” said Travis Rehl, SVP of Product and Service at Innovative Solutions. “We’re pioneering a path to make generative AI accessible and efficient for all businesses, empowering them to enrich their products, services, and workflows without the need for deep AI expertise. Tailwinds is the easy button for building apps with generative AI.”

Tailwinds includes three components that application developers and product managers can use to accelerate product development using AI technology: (1) a comprehensive, plug-and-play reference architecture, based on Infrastructure as Code; (2) an API library for utilizing Anthropic and AWS’s AI technologies; and (3) a serverless environment for testing and sharing use case examples during the development process.

Scott Burklund, CIO of Preverity, a company that helps healthcare businesses and technology companies manage, analyze, and model healthcare data, is one of Innovative’s first customers on the platform: “Leveraging Tailwinds is a game-changer for us at Preverity. We’re thrilled to unlock new opportunities by integrating this Innovative’s AI solution into our data analysis processes. With Tailwinds, we’ll use AI to support our growth and deliver even more value to our clients.”

Anthropic, the creators of the generative AI technology named Claude, and Innovative have partnered to support Anthropic’s Claud AI technology on AWS, bridging the technology gap for companies looking to leverage generative AI without the hurdles of integrating the technology themselves. Tailwinds is targeted specifically at HealthTech, FinTech, Manufacturing, and SaaS companies.

“Innovative Solutions, one of our first Generative AI Partners, has indexed heavily on customer obsession and is focused on guiding our customers along an AI Journey that will deliver them transformational outcomes,” said Chris Sullivan, General Manager World Wide System Integrators at AWS. “They have leveraged Amazon Bedrock, and other cutting edge AWS technologies, and brought to market Tailwinds. Like Amazon, Innovative Solutions is democratizing gen Ai, making it accessible to companies without the requirement for deep technical resources and elevated costs. More and more customers will now be able to take advantage of this transformational technology.”

Learn More
Innovative believes that every company will become a technology company, and we’re here to help. Recognized as an AWS Premier Tier Services Partner. With an army of cloud experts and the Innovative Cloud Runbook utilizing leading cloud technologies, Innovative gives businesses of every size the confidence to grow in the cloud with generative AI, application modernization, cloud migrations, AWS cloud hosting and resale, managed cloud services, cloud cost optimization, cloud security monitoring, and IT consulting.

Learn more about Tailwinds

Tailwinds Assessment

Tailwinds Assessment helps organizations develop a comprehensive strategy to successfully adopt and implement Generative AI technologies.

Learn More

Tailwinds OnRamp

Create a best-practice Generative AI solution with all the tools you need and quickly integrate it into your business

Learn More

Innovative Solutions Signs Strategic Agreement with AWS

New agreement supports Innovative’s growth as cloud migration and management experts.

ROCHESTER, NY, January 3, 2023 – Innovative Solutions (Innovative), a leading provider of cloud services for growing businesses, announced today that it has entered into a multi-year strategic collaboration agreement (SCA) with Amazon Web Services, Inc. (AWS). As a result of this collaboration, Innovative Solutions and AWS will tightly align their sales, marketing, and delivery teams to effectively accelerate the adoption of cloud services in the small- and medium-sized business (SMB) and startup industry segments with a key focus on software, fintech, life sciences, and retail industries. Innovative will enhance their customer’s cloud journey experience through managed services offerings as well as the company’s ability to support customers through the full digital transformation lifecycle; migration, modernization, data strategy, and machine learning (ML).

Justin Copie

“We’re thrilled to work with AWS on this remarkable opportunity,” said Justin Copie, CEO of Innovative. “This SCA helps us achieve our vision of helping every SMB customer become a technology company. The size and scale of this agreement, and how it will help us accelerate, is without precedent.”

The agreement between Innovative and AWS drives key investments in several areas that address the growing demand for AWS products and services across Innovative’s base of 600+ SMB customers, as well as with new customers in US and Canada. Innovative will expand their migration and modernization practice, managed services offerings and build out new practices in data analytics and ML to support the advanced stages of its customers’ journey to the cloud. Innovative will also invest in the development and scale of its portfolio, listing the company’s solutions in AWS Marketplace to help SMB customers quickly procure and further accelerate migration to AWS.

Separate from the agreement, to meet growing demand for cloud expertise and helping businesses achieve their objectives with technology, Innovative expects to hire more than 200 additional employees in the next four years.

Jaime Eisenhauer

“Talent acquisition and growth is a central part of our strategy,” said Jaime Eisenhauer, Chief People Officer at Innovative. “We provide our customers with proven experts, so we have aligned both our recruiting and training programs to provide our services with the best talent in North America. It starts with a solid foundation, and every employee at Innovative – from administrative support to accounting to sales to the executive team – has earned an AWS certification.  From there, we go deep with AWS Solutions Architects, DevOps engineers, and specialties that match the needs of our customers.  Working at Innovative is like getting a graduate degree in the cloud.”

As an AWS Premier Tier Services Partner, Innovative has rapidly expanded by adding specialized services for businesses wishing to migrate their server infrastructure to AWS and managing a customer’s cloud operations thereafter. With this new agreement, Innovative Solutions plans to accelerate growth and customer satisfaction by creating four practice groups: Migrations, Modernization, Data Engagements, and Machine Learning. Each will serve as their own lines of business and be responsible for increasing the depth, scale, agility, and reach to provide the best customer experience to Innovative and AWS’s mutual customers at all stages in their digital transformation.

Kevin McGrath

“Innovative’s growth and strategic relationship with AWS is a testament to the quality of service they provide their customers,” said Kevin McGrath, vice president and general manager of Spot by NetApp. “NetApp is proud to be working with successful service providers like Innovative to together help our joint customers take full advantage of the power of AWS.”

Innovative’s growth plans include the expansion of its Managed Cloud Services (MCS) line of business. MCS customers are more confident when growing on the cloud because their infrastructure is managed for cost, security, and compliance with a combination of tools and services. One foundational capability included for all MCS customers, at no additional charge, is CloudCheckr, a cloud management product in Spot by NetApp’s portfolio for cloud operations. In concert with Innovative’s cloud experts, CloudCheckr provides visibility and intelligence to better manage costs, make infrastructure more secure and in compliance, and optimize resources in use.

Ruba Borno

“Over the last 24 months, we have seen a significant rise in demand and adoption of cloud solutions as small and medium size business businesses look to grow their digital offerings,” said Ruba Borno, vice president of Worldwide Channels & Alliances at AWS. “We are excited to expand our relationship with Innovative Solutions and help businesses broaden their customer base and bring new products to market and continue on their cloud migration journey.”

Next year, Innovative is on track to continue hiring and opening offices in both the United States and Canada while remaining headquartered in Rochester, New York, where it was founded. As part of its commitment to the regional economies of its offices, Innovative recently announced that the Rochester Red Wings will now play at Innovative Field, with more investments expected in the future in other regions as well.

 

Learn more about Innovative
Innovative believes that every company will become a technology company. Innovative uses its cloud expertise and technology to help businesses migrate to and manage their IT infrastructure in the cloud. With an army of experts and the Innovative Cloud Runbook utilizing the leading platforms and technologies, Innovative gives businesses of every size the confidence to grow in the cloud.

Innovative Solutions achieves the new AWS Networking Competency

Growing businesses throughout the United States and Canada look to Innovative Solutions as a trusted AWS Partner, and now Innovative Solutions is one of the first AWS Partners to achieve the new AWS Networking Competency.

ROCHESTER, NY — October 18, 2021 — Innovative Solutions, an Amazon Web Services (AWS) Premier Consulting Partner, announced today that they have earned their AWS Networking Competency. This designation showcases that Innovative Solutions has the technical knowledge and real-world experience to optimally implement and manage AWS networking technologies.

AWS networking services help customers securely connect to AWS from public or private clouds, group and distribute their applications across Amazon Elastic Compute Cloud (Amazon EC2) instances and additional AWS services and improve their digital experience by providing tools for network performance and monitoring.

The AWS Networking Competency was created to help customers easily and confidently engage highly specialized AWS Consulting Partners that can develop and implement solutions in the areas of network connectivity, network visibility, and hybrid networks. The AWS Networking Competency takes on the heavy lifting of identifying and validating industry leaders with proven customer success and technical proficiency.

Achieving the AWS Networking Competency differentiates Innovative Solutions as an AWS Premier Consulting Partner with deep domain expertise in solutions that:

  • Offers new ways of routing traffic through private backbones and cloud cores
  • Provides secure ingress to mitigate latency
  • Improves availability and enhances application experiences
  • Provides visibility and control in cloud networking


“In our 32 years of business we’ve architected, designed, and implemented literally thousands of networks supporting millions of devices,”
said Justin Copie, Owner and CEO at Innovative Solutions. “That 32 years of experience coupled with our team’s ability to help small to mid-size business customers leverage the power of the cloud, is exactly why we’re in such a unique position to deliver innovative networked solutions on AWS.”

Innovative Solutions AWS Networking Competency

Learn more about Innovative Solutions

Innovative believes that every company will become a technology company, and we’re here to help. With an army of cloud experts and the Innovative Cloud Runbook utilizing leading cloud technologies, Innovative gives businesses of every size the confidence to grow in the cloud with Well Architected reviews, cloud migrations, managed cloud services, application modernization, cloud-native software development, cloud cost optimization, cloud security monitoring, and virtual CIO and CISO consulting.

AWS Well-Architected Framework: What It Can Do For You

What Is The AWS Well-Architected Framework

If you’re thinking about building your company’s future in the AWS cloud, then you’ll want to make sure that your cloud resources and infrastructure are architected as safely, efficiently, and as cost effective as possible.

The good news for cloud architects is that there is no need to reinvent the wheel. Amazon has put together a series of best practices designed to provide objective guidance to those architecting on AWS.

The Well-Architected Framework contains five pillars which guide those building in AWS on how to ensure that their cloud is cost and performance optimized. The framework refers to a series of best practices that should be followed by experts when building their cloud environment.

Unlike many other AWS resources, it does not refer to a series of checks that can be initiated programmatically. Therefore, clients that wish to make sure that their workloads are architected in a manner compliant with the Framework (and which may not have the expertise to do this in-house) should engage the services of an external party (like Innovative’s Well Architected Review service).

 

Well-Architected Framework Pillars

The Well-Architected Framework contains five pillars. An AWS Premier Consulting Partner, like Innovative, follows an AWS Well-Architected Framework checklist to make sure that your cloud can be better aligned to best practices.

Operational Excellence

When migrating workloads to the cloud, it’s key to ensure that they are running efficiently. This means, for instance, avoiding duplication of resources. Or, if servers run at variable capacities, making sure that servers are configured with elastic resources, or take advantage of auto-scaling.

Additionally, those architecting in AWS should frequently refine their operations and build for failure, using practices such as regular game days to test workloads, ensuring that there are plans in place to failover key resources in a DR scenario, and ensuring that their organization culture supports a strong cloud presence.

Security

AWS cloud environments should be architected to protect data, systems, and assets and to take advantage of cloud technologies to improve security.  Best security practices include:

  • Applying security at every layer of the cloud: this can include ensuring that the VPC, subnets, and related resources are configured correctly; ensuring that network access control (NACL) policies are appropriately set; and granting the least amount of permissions possible for every user to do their job.
  • Audit and traceability: making sure that appropriate audit and logs are configured in the cloud. Users should also centralize identity management and ensure that users are not encouraged to use static credentials over the long term.

Reliability

This pillar calls for AWS cloud architects to ensure that their cloud is performing reliably and consistently.  Well-architected workloads should be able to:

  • Automatically recover from failure of components
  • Scale horizontally or vertically as needed.

Additionally, infrastructure changes should be handled by automation rather than being deployed manually.

Performance Efficiency

Performance efficiency means using cloud resources in a way that meets system requirements as efficiently as possible.

When an AWS Partner, like Innovative, applies this pillar of the Framework to clients’ cloud environments, they will:

  • Ensure that global resources are being used where reasonable. These reduce latency for end users resulting in faster performance.
  • Ensure that serverless architectures are being employed where possible. Serverless architectures means that architects do not need to manually provision infrastructure and can instead configure automation that provides capacity as workload requirements evolve.

Cost Optimization

Of course, users should also ensure that their cloud workloads are being run as cheaply as possible. Users should:

  • Measure the overall efficiency of their cloud.
  • Avoid paying for resources when they are not required.
  • Ensure that they are following cost optimization guidelines and aware of the components of the AWS cloud for tracking budget.

 

Why Get A Well-Architected Review?

The AWS cloud can save your organization time and money, all while boosting efficiency. While migrating from on-premises to a cloud-first environment will do the same, users might not be able to tap into the maximum advantages of the AWS cloud until they ensure that their architecture is compliant with the Well-Architected Framework.

 

Schedule a Well-Architected Review with Innovative

During Innovative’s Well-Architected Review, an AWS expert will review the client’s desired workload, assessing it against the Well-Architected Framework, and make recommendations.

As an AWS Premier Consulting Partner, Innovative’s team of experts can then take time providing hands-on optimizations to ensure that clients’ cloud infrastructure are in line with best practices.

Innovative Solutions Launches Cutting Edge Managed Service Offerings for Amazon Web Services Customers

Best in class managed services align to the needs of growing cloud businesses.

ROCHESTER, NY, April 5, 2021 – Innovative Solutions, a leading Amazon Web Services Premier Consulting Partner, announced today the launch of three new AWS Managed Cloud Services offerings. Unlike alternatives, these offerings are focused on providing customers with choices that fit their business needs as they leverage cloud-based services. Backed by a team of 100% AWS certified cloud experts, small and medium-sized businesses can select the cloud support offering that aligns to their business needs.

Starting today, the three new offerings from Innovative Solutions are:

Innovative MCS Tier Offerings

The three managed service offerings include access to curated technology and tools that are fully integrated into AWS, including:

  • The Innovative iNOC for 24 x 7 x 365 support
  • New Relic, for application performance monitoring
  • CloudCheckr, for cost analytics, cost savings and optimization, security, and compliance
  • Cloud Storage Security, for cloud storage antivirus scanning
  • SecureCloudDB, for cloud database security monitoring
  • Skeddly, for cloud automation
  • PagerDuty, for alerting and escalations
  • Emergency cloud engineering support

 

Learn More
Innovative Solutions believes that every company is a technology company. As the fastest growing AWS Premier Partner, Innovative Solutions helps customers in more than 240 cities throughout North America. With an army of cloud experts leveraging the Innovative Cloud RunbookTM, Innovative Solutions gives businesses of every size the confidence to grow in the cloud.

Justin Copie

Justin Copie, CEO

“Managing a cloud environment is complicated. Our entire business is designed to lessen the burden on the business owner’s shoulders and help them recognize the power of the cloud. Managed Cloud Services are the number one enabler to achieving this goal. More businesses have selected AWS than any other cloud provider, and hundreds of small and medium-sized businesses are selecting Innovative Solutions as their partner of choice to help them buy, optimize, and secure their AWS environments in the cloud.”

Download

  • This field is for validation purposes and should be left unchanged.