Carolyn is passionate about project management, with a keen focus on finding solutions that keep customer satisfaction at the forefront.
Originally from Birdsboro, PA, Carolyn has a BS in Medicine, a minor in Biology, and an MS in Project Management. She has spent time as a business analyst, IT project manager, and Director of PM/Implementation. Carolyn has created/assisted in creating and led three new Project Management Offices (PMOs), an accomplishment that stands as one of Carolyn’s proudest professional achievements.
Carolyn values the compassion, empathy, and dedication of the team at Innovative Solutions. Working with AWS is especially meaningful to her, as it provides the opportunity to be at the forefront of technology. For Carolyn, customer experience is a top priority, and ensuring customers feel like true partners who are valued and seen is essential. In her own words, “If a customer is not happy, I’m not happy.”
Outside of work, Carolyn enjoys baking and spending time with her husband, children, and their four pets—three dogs (Belle, Bri, and Buffy) and a cat named Butterscotch. She also enjoys traveling, with Iceland standing out as a favorite destination, especially for the unforgettable Northern lights.
Inspired by her husband, Carolyn continues to strive for excellence in both her personal and professional life. Her commitment to growth and creating genuine connections drives everything she does.