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New MCP Server Integration Enables Direct AI-Powered Management of Tickets, Projects, and Client Accounts Through Conversational Interface Rochester, NY, September 4, 2025 – DarcyIQ, the AI revenue acceleration platform developed by AWS Premier Tier Partner Innovative Solutions, today announced the availability of its native Kaseya Autotask integration through a new MCP (Model Context Protocol) server.
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Why Innovative Leverages DevOps
Innovative Solutions is a mid-sized company, but many times we encounter communication and coordination problems at an enterprise scale. Internally, we have multiple development teams with each team comprised of multiple team members bringing...
Why Innovative uses a CI/CD pipeline
Here at Innovative Solutions we take the mantra “always be learning” to heart. It’s evident in our approach to changing the way in which we deploy our applications. A well-structured CI/CD pipeline improves many aspects...
Why monitoring and logging are crucial to cloud computing success
Gone are the days that monolithic applications run on a single server on-premise. The current landscape of cloud computing and microservices has made many aspects of computing easier but monitoring and logging is not...
Managing your EC2 Microsoft patch management
Managing Microsoft updates manually or through WSUS can be challenging in large environments. AWS Systems Manager allows you to manage all your AWS EC2 infrastructure with a single pane of glass. Within this single...
Desktop as a Service in AWS
DaaS in AWS – A perfect harmony of rapid deployment and IT Management The IT department of most organizations is responsible for deploying desktops to end-users and can be considered a routine task that...
Migrating to AWS
May Be Easier Than You Think Many companies are migrating their workloads to AWS as-is to take advantage of the capabilities of the cloud. Moving your existing workload allows you retire aging hardware that...