Rochester, NY, March 3, 2026 – DarcyIQ, the AI revenue acceleration platform developed by AWS Premier Tier Partner Innovative Solutions, today announced the availability of its native integrations with Epic, the leading enterprise electronic health record (EHR) platform, and athenahealth’s athenaOne, the AI-powered all-in-one EHR and practice management solution for ambulatory care. The enterprise-grade integrations with two of the leading EHR platforms enable healthcare organizations, health systems, and medical practices to seamlessly connect their clinical and operational platforms with DarcyIQ’s AI-powered capabilities, creating an unprecedented level of care coordination efficiency and administrative automation.
The new integrations allow clinical and administrative users to interact with their Epic and athenaOne environments through natural language conversations within DarcyIQ, enabling instant access to patient records, clinical documentation, scheduling workflows, and revenue cycle data without switching between platforms. Initial results of the integrations have shown significant operational improvements for healthcare organizations, including a 55% reduction in time spent on administrative documentation tasks and 40% faster resolution of billing and claims inquiries.
“Healthcare organizations are drowning in administrative complexity, and their clinical staff is spending more time navigating software than caring for patients,” said Travis Rehl, CTO of Innovative Solutions. “These integrations bring the power of conversational AI directly into the workflows that Epic and athenahealth users rely on every day. Now, a care coordinator can pull a patient’s visit history, a billing team can query outstanding claims, and a practice administrator can generate a compliance summary — all through a simple conversation with DarcyIQ.”
The integrations leverage Model Context Protocol (MCP) server architecture, providing secure, HIPAA-aligned connectivity that maintains data integrity while enabling sophisticated AI interactions that ensure all clinical and financial data remains protected while providing DarcyIQ with the necessary context to deliver intelligent automation across the care continuum. These connections automate the connections of DarcyIQ’s AI capabilities directly to the platforms where clinical and administrative work happens.
The DarcyIQ–Epic Integration
The DarcyIQ–Epic integration introduces a conversational layer across the clinical and operational workflow, which enables providers and staff to interact with Epic through natural language. Clinicians can query and summarize patient charts, clinical notes, and care plans in seconds. This reduces the time that is spent navigating complex interfaces during patient interactions. The integration also enhances care coordination by surfacing scheduling details, referral statuses, and care team assignments through AI-powered conversations that understand clinical context and deliver the right information in real-time.
Beyond clinical workflows, the integration strengthens financial and reporting capabilities. Teams can engage directly with Epic’s billing and claims data to quickly identify denied claims, outstanding authorizations, and coding discrepancies, improving revenue cycle performance. Automated clinical reporting allows organizations to generate population health summaries, quality measure reports, and regulatory compliance documentation directly from Epic data, ensuring consistency across care settings. In addition, insights from MyChart, such as patient portal engagement, appointment adherence trends, and patient-reported outcomes, are accessible through DarcyIQ’s notification and reporting system, supporting a more proactive and data-driven approach to patient engagement.
The DarcyIQ–athenaOne Integration
The DarcyIQ–athenaOne integration provides a user-friendly conversational interface for practice management, enabling providers and staff to create, update, and manage patient appointments, referrals, and care workflows using simple natural language commands. The integration eliminates the need to navigate complex interfaces during high-volume clinical hours and streamlines daily operations, reducing administrative burden. Users can also engage directly with athenaOne’s billing and collections data through AI-powered conversations that identify revenue leakage, flag underpaid claims, and surface actionable financial insights in real time.
Beyond operational efficiency, the integration enhances patient engagement and documentation workflows. Practices can generate personalized outreach, appointment reminders, and care gap notifications directly from athenaOne data, improving retention and reducing no-show rates. Additionally, DarcyIQ offers automated documentation capabilities to produce detailed encounter summaries, referral letters, and payer communications with accuracy and consistency across every patient touchpoint.
The DarcyIQ integrations with Epic and athenahealth are available for healthcare organizations. For more information, visit https://darcyiq.com/health.
To schedule an in-person demo of the Epic and athenahealth integrations at HIMMS26, visit: https://darcyiq.com/book-a-demo.
About DarcyIQ and Innovative Solutions
DarcyIQ is the AI revenue acceleration platform that helps B2B services companies automate deal flow and accelerate win rates. Developed by Innovative Solutions, a Premier Tier AWS Partner with more than three decades of cloud expertise, DarcyIQ combines deep industry knowledge with cutting-edge AI technology. Innovative Solutions maintains a 99.7% customer retention rate and holds AWS Competencies in Generative AI, Migrations, DevOps, and Networking.
The company specializes in cloud migrations, generative AI solutions, application modernization, managed cloud services, and strategic cloud consulting. Headquartered in Rochester, New York, with offices in Boca Raton, Florida, and Austin, Texas, Innovative Solutions helps businesses transform their IT investments into strategic growth enablers.
To learn more about DarcyIQ, visit https://darcyiq.com/health.
To learn more about Innovative Solutions, visit https://innovativesol.com/health.
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