AWS Cloud Experts
Rest easy with our 100% AWS certified team
MCS customers benefit from our team of technical account managers, cloud engineers, solutions architects, and cloud developers. This includes:
- i1 self-service customers have access to the iNOC and emergency overflow capacity when needed.
- i3 customers get a designated technical account manager in addition to iNOC and emergency capacity.
- i5 customers get a designated technical account manager, a designated solutions architect, and access to iNOC and emergency capacity as needed.
- Specific service capacity are quoted for each customer, and additional capacity is available.
- Emergency help from cloud engineers on demand upon request for 4-hour blocks without formal change orders.